Here at Perfectfringe, this is a Bespoke Service. Communication is KEY. Simply click here to contact me, tell me a little about yourself, attach some natural daylight photos, tell me what you wish to achieve, which product you have your mind on, then sit back and let me guide you through the rest of the process. Can assure you are in great hands.

We have been successfully colour matching for over 10 years through the use of natural daylight photographs. Colour matching is a guide only, variations do occur due to computer monitor brightness. To colour match please follow these steps; A photo showing all of your hair from the back ensure your hair is down and the ends of your hair are visible go for a head-shoulder photo instead of close up natural lighting is ideal, near a window or outside – but not in direct sunlight. The buyer is responsible for colouring the piece to tweak the colour to their exact shade, at their own risk. Colour rings for purchase or loan £29.99 full refundable upon return. Click here for more details.

We estimate an average of 15 working days, however certain pieces can take longer. Please email hello@perfectfringe.co.uk for a more accurate time-frame for the piece you are interested in. There is an additional Express Service. Click here for more information.

Yes! Free Worldwide Delivery. Click here for Estimated Delivery Times.

Once your order has been placed, you will receive an order confirmation email where we go over all the details once again, re confirm colour choice. You will also get an email on despatch with a tracking number.

Royal Mail Signed & Tracked

Brazilian Remy Hair is REAL HAIR so yes you can colour the pieces and use heat. Please consult or use a hair colourist or professional hair stylist when colouring to avoid any potential problems.

With great care, your Perfectfringe Extensions will last 1-2 years. They will last longer if you care for them and treat them correctly.

Created exclusively here at Perfectfringe. The entire seamless range is unique. The top of the filler curves over and around itself creating a beautiful seamless edge hand-made with care and attention to detail. It gives complete versatility as you have the option to clip it wherever YOU need it. You can wear/purchase as many as you need.

This is a personal preference. We only use Swiss lace and high quality silk material for our closures. We have clients who love silk and some who hate silk, vice versa for the lace material. We will give you the facts:

LACE

Pros: It gives a scalp-like appearance when placed against your skin or natural scalp. It also allows for a very flat and easy application that will make your install look very real.

Cons: You’ll need to do some tweaking or tweezing to lace closures to achieve the best results. Because the hair strands are directly embedded into the sheer lace you may see tiny black knots where the hair and lace meet are visible when placed against your skin. You may have to add concealer on the lace material. Cannot add a clip to the very middle as it will show through the lace, instead clips are added around the outer edges and spare clips are included to give you option to later add this one once you have decided where you wish to part your closure.

SILK

Pros: Premium Silk Base mimics the scalp giving real life scalp appearance with no visible knots. Can add clips to the very centre of the closure without showing through the lace.

Cons: While the silk material helps to conceal the knots to create the appearance of a real scalp, every scalp isn’t created equal so if you are of darker complexion and have a much darker scalp, you will need to alter and tint your silk base. Also, this type of closure tends to be a little thicker, which can pose as a challenge with getting a super flat install.

Pressure sensitive clips: easy to apply, secure, lightweight, non-damaging, and non-permanent. A great alternative is Pro-flex tape which is a semi permanent toupee tape with breathable holes that lasts a few weeks at a time. Orange spray remover is required for removal. Other options include weaving, sew-in, toupee tape and glue adhesives.

Stripe, Paypal, Apple Pay, Google Pay, VISA, VISA Electron, MasterCard, Maestro, American Express. We do not accept cheques or money transfers.

Returns and Exchanges are accepted within 14 days of receipt in their original condition. Due to hygiene reasons we only offer refunds/exchanges on hair products that have not been opened, tried on, worn or tampered with. All packaging must be returned with any return or exchange. Please note if you choose a ‘free shipping’ option, a fee will be deducted to cover original shipping costs if you return for a refund only. Please email hello@perfectfringe.co.uk for a returns address. Ensure to include your full name, order number, order date, email address and reason for return. Express Service is NOT refundable.

Exceptions: We cannot accept Returns or Exchanges where any of the following changes were requested: A change of hair texture, a base size which was not on the website drop down options, a colour that was not on the colour chart option, any items where the following extras were selected: Colour Mix.

Returns will be processed within 2 working days of receipt. Please allow a further 7 working days for the funds to be returned to your bank account.

The Buyer is responsible for return postage and must use a Trackable Service. Perfectfringe Ltd is not responsible for any Returns that go missing. The buyer would be required to make a claim to the shipping courier for loss.

Important: When returning from outside the UK, then please ensure that you complete the customs form correctly (if outside of the EU) to reflect that the contents of the package are a customer return, with no sale value. Perfectfringe Ltd are not responsible for any such charge. Should the returned package attract a customs charge upon entry to the the UK, then the package will automatically be returned back to you by the postal service before reaching us.